Terms of service

Terms & Conditions


This website is owned and operated by PRTBL. Throughout the site we use terms like “we”, “us” and “our” to refer to PRTBL.com. PRTBL offers this website, the information found on this website and its products to you, the user, pending your acceptance of all terms, conditions and policies presented here in this terms and conditions statement and in other statements made available on this website.

When visiting our site, purchasing from our site or engaging with content presented on this site you are engaging in our “service” and agree to be bound to the following terms and conditions presented here and in other locations on our website. These terms and conditions apply to all users/viewers on this website regardless of origin of the site visit.

Please read the terms of service agreement carefully before accessing or using our website. By accessing or using any part of this website yo are agreeing to be bound by these terms of service. If you do NOT agree with the terms of service you may NOT access the website and must exit the website now.

Any new content published or provided on this website is also subject to the terms of service. You can access our terms if service any time by visiting this page on our website. We reserve the right to update, modify or change our terms of service at any time and without notice to you, the user. It is your explicit responsibility to check this page frequently for changes made to our terms of service. Your continued use of our website constitutes as your acceptance of any changes or modifications made to the terms of service.

1. Eligibility and Age Verification

These terms are an agreement made between you, the user, and PRTBL. By agreeing to these terms you are confirming you are at least the minimum age (21 years of age) to use this website, register an account, accept marketing and purchase products offered or shown on the website. Any use of the website, purchase of products or use of any feature offered on the website by persons under the minimum age is strictly prohibited and in violation of these terms. If we have any reason to believe you are under the minimum age required to visit and use this website we have the right to terminate your involvement and use of our website.

Some products and services offered on this website include cannabis oil vaporizers and alternate cannabinoids which are regulated by the federal and state government. To purchase or view these products you are agreeing that you meet the minimum age for our website in addition to complying with all local and federal laws in your state/city regarding the use of products offered here. We use age verification systems on our website that prevent the unauthorized sale of these products to minors. If we have reason to believe you have failed the age check verification your order will be cancelled and the money will be refunded to you. Only persons who have verified that they have met the minimum age to purchase products offered here may purchase.

2. Accuracy, Completeness and Timeliness of Information

We are NOT responsible if information available on this site is not accurate, complete or up to date. The material provided on this site is for general information and should not explicitly be used or relied upon as the sole basis of making decisions. Please consult with outside sourced before making decisions based on the information provided here. Use this site at your own risk.

Certain information provided on this site may not be up to date and is provided for your reference only. We have no obligation to update the information offered on this site.

3. Safety Acknowledgement

No product should be considered 100% safe. We encourage you to do your own research regarding the products listed on this site and what is right for you. If you have any health concerns about the products offered on this website consult with a physician. You are entirely responsible for the materials you consume with our products.

Any statements on this Website or any materials or Products we distribute or sell have not been evaluated by the Food and Drug Administration (“FDA”). Neither the Products nor the ingredients in any of the products linked to this Website have been approved or endorsed by the FDA or any regulatory agency. The Products are not intended to diagnose, treat, cure or prevent any disease. The information on this Website or other materials we may provide to you are designed for educational purposes only and are not intended to be a substitute for informed medical advice or care. This information should not be used to diagnose or treat any health problems or illnesses without consulting a doctor. If you are pregnant, nursing, taking medication, or have a medical condition, we suggest consulting with a physician before using any of our products.

4. Electronic Communications

When ordering a product on our website we may ask for your email address. By providing your email address anywhere on the website you are subscribing to email notifications sent out by PRTBL and its affiliated companies. These types of emails can be stopped at any time by clicking unsubscribe at the bottom of the email or by emailing us at support@prtbl.com.

5. User Comments, Feedback and Submissions

If you, at our request or without a request, send us a submission about our products, service or any other thoughts, ideas or questions whiter it be online, via mail, by phone, or otherwise you are agreeing that we, at any time and without notice, may post, edit, translate, or copy such comments, feedback or ideas to our website, branding material or other brand related content. We are under no obligation to maintain any comments, post any comments, or pay for any comments made this way.

We may, but have no obligation to censor explicit content, comments, personal information or other content deemed offensive, libelous, threatening, defamatory, pornographic, obscene or otherwise objectionable. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for comments made by you, other users or third party individuals.

6. Payment

You agree to pay for all purchases of products and services made on the website. Except where otherwise noted, the prices displayed on the website reflect the current retail price listed on the product. All prices are in USD and payable in USD except where otherwise noted. Foreign exchange rates may apply depending on the date, time and location your order is placed.

You may be subject to sales tax, VAT, or other taxes and duties at the point of sale or after where applicable. PRTBL is NOT responsible for the payment of taxes and duties and it is your responsibility as a consumer to pay the applicable taxes and duties associated with your order unless PRTBL has collected and paid for the taxes and duties on your behalf. PRTBL is not responsible for failure to pay these taxes and duties and it is the responsibility of the consumer to pay and settle debts with collection parties.

Orders placed on our website will appear on your billing statement as PRTBl, if you have any questions about charges on your billing statements and whether or not they came from our website please send us an email with a detailed description of your billing question(s). 

7. Cancellation Policy

Orders made on our website cannot be cancelled once a tracking number has been sent to the customers email inbox. On a typical day tracking numbers are generated 12-24 hours after the order has been placed depending on what time of day the order was placed. To cancel orders before a tracking number was sent, please contact support@prtbl.com as soon as possible.

8. Return Policy

PRTBL will only accept returns and issue refunds for orders placed on our website at www.prtbl.com. Under no circumstances will PRTBL issue a refund for an order placed outside of our website including purchases made from a third party authorized vendor.

You have the right to return any unused products for a full refund for any reason up to fortune (14) days following the receipt of the items purchased. In order to initiate a return in this fashion you must notify us at support@prtbl.com. Should you meet the requirements to return items to PRTBL we will reimburse you all payments received for the returned items. This does NOT include the cost of shipment. PRTBL will also not reimburse you for any supplemental costs incurred when purchasing the product. This includes VAT and or any import/duties taxes.

If you opt for a refund you must return the new, unused product(s) to PRTBL within 14 days of notifying us of your return. We reserve the right to withhold reimbursement until we have received the purchased item(s). No refunds will be issued for items not returned within 14 days of notifying PRTBL that you would like to return the item(s) for a refund.

You agree that you are responsible for the cost of return shipment in the event you wish to return an item for a refund.

Because of the nature of the products offered on prtbl.com, for sanitary and health reasons, we will only issue refunds for products in new and unused condition. If tamper seals have been broken we will be unable to accept the returned product(s) and will not issue a refund.

9.Damaged/Incomplete/Incorrect Orders

When receiving goods from PRTBL you have the right to receive product(s) that are working and free of defect. You agree to immediately inspect any goods and products purchased upon receipt. Please report any damaged, incorrect, or incomplete orders to us immediately. If you have received a shipment from us that is damaged, incorrect, or incomplete please report it to us immediately at support@prtbl.com explaining what went wrong with your order to request a refund or replacement of your goods. We may require you to return damaged items in which case we will pay for the cost of shipping back to us.